index
Your Devices Deserve Clearly Visit Shop Clean Smarter, Not Harder Your Devices Deserve Clearly Visit Shop Clean Smarter, Not Harder Your Devices Deserve Clearly Visit Shop Clean Smarter, Not Harder Your Devices Deserve Clearly Visit Shop Clean Smarter, Not Harder Your Devices Deserve Clearly Visit Shop Clean Smarter, Not Harder Your Devices Deserve Clearly Visit Shop Clean Smarter, Not Harder Your Devices Deserve Clearly Visit Shop Clean Smarter, Not Harder Your Devices Deserve Clearly Visit Shop Clean Smarter, Not Harder Your Devices Deserve Clearly Visit Shop Clean Smarter, Not Harder Your Devices Deserve Clearly Visit Shop Clean Smarter, Not Harder

Refund Policy

Effective Date: January 2026

At Clearly, we want you to be completely satisfied with your purchase. If you are not satisfied, you may return eligible items within 30 days for a full refund.

1. Eligibility for Refunds

  • Items must be unused, in the original packaging, and in the same condition as received.

  • Proof of purchase (order number or receipt) is required.

  • Customized or personalized items may not be eligible unless defective.

2. Refund Process

  1. Contact our support team at support@clearly-store.com with your order number and reason for return.

  2. Our team will provide instructions and a return shipping address.

  3. Ship the item back to us using a trackable shipping method.

  4. Once we receive and inspect the item, a refund will be processed to your original payment method within 7–10 business days.

3. Non-Refundable Items

  • Items damaged due to misuse or negligence

  • Items not in their original condition or missing parts

  • Gift cards or downloadable digital products (unless defective)

4. Shipping Costs for Returns

  • The customer is responsible for return shipping costs unless the item was defective or incorrectly sent.

  • Original shipping charges are non-refundable.

5. Exchanges

  • Currently, we do not offer direct exchanges. Please return the item for a refund and place a new order for the desired product.

6. Contact Information

For any questions or concerns regarding returns or refunds, please contact our support team:

Clearly
Email: support@clearly-store.com
Phone: +49 30 12345678