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Terms of Service (TOS)

Effective Date: January 2026

Welcome to Clearly! By accessing or using our Shopify store ("Service"), you agree to be bound by these Terms of Service and our Privacy Policy. Please read them carefully before using our services.

1. General Information

Clearly Commerce GmbH
Musterstraße 12
10115 Berlin, Germany
Email: support@clearly-store.com
Phone: +49 30 12345678

2. Acceptance of Terms

By using our website and placing orders, you accept these Terms of Service, as well as our Privacy Policy. If you do not agree, please do not use the website.

3. Eligibility

You must be at least 18 years old to use our service and have the legal capacity to enter into binding contracts.

4. Orders & Payment

  • Orders are accepted electronically via our Shopify store.

  • All prices include applicable taxes unless stated otherwise.

  • Payment must be made using the available payment methods (Shopify Payments, PayPal, Klarna, credit cards, etc.).

  • Clearly reserves the right to refuse or cancel any order for any reason, including suspected fraud.

Legal basis: Contractual agreement under Art. 6(1)(b) GDPR

5. Shipping & Delivery

  • Delivery times are estimated and may vary based on location and carrier.

  • We are not responsible for delays caused by the shipping provider.

  • Shipping costs are displayed at checkout and are the customer’s responsibility.

6. Returns & Refunds

  • Returns are accepted in accordance with the applicable consumer laws and our Return Policy.

  • Items must be returned unused, in original packaging, within 14 days (EU) from receipt.

  • Refunds will be processed after inspection of the returned goods.

7. Intellectual Property

All content on this website, including text, images, graphics, logos, and software, is owned by Clearly or its licensors and is protected by intellectual property laws. You may not use our content without prior written consent.

8. User Conduct

You agree not to:

  • Violate any applicable laws or regulations

  • Infringe on the rights of others

  • Interfere with the operation of the website

  • Use the website for unlawful or fraudulent purposes

9. Limitation of Liability

  • Clearly is not liable for indirect, incidental, or consequential damages.

  • Our liability for direct damages is limited to the purchase price of the product.

  • Liability for personal injury or fraud is not excluded.

10. Privacy

Your personal data is processed according to our Privacy Policy. By using our services, you consent to the collection and use of your data as described.

11. Termination

We reserve the right to terminate or suspend access to our services at any time without prior notice for violations of these Terms.

12. Governing Law & Jurisdiction

These Terms of Service are governed by the laws of Germany. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Berlin, Germany.

13. Changes to Terms

We may update these Terms from time to time. Updated Terms will be posted on the website with a revised effective date. Continued use of the service constitutes acceptance of the new terms.